1. Order Processing and Handling

• Order cutoff: 

  Orders placed after 2 PM EST on weekdays will be processed the next business day. Orders placed on weekends or holidays will be processed the following business day. 

• Shipping exceptions: 

  Orders are not processed or shipped on weekends or major holidays. If we experience a high volume of orders, shipments may be delayed. You will be contacted via email if there is a significant delay. 

• Processing time: 

  All orders are processed and prepared for shipment within 2–3 business days of receipt. 

2. Shipping Options

• Domestic Shipping: We ship to all 50 states, U.S. Territories, and APO/FPO/DPO addresses. 

  • Standard Shipping: Estimated delivery within 5–7 business days. 

  • Expedited Shipping: Estimated delivery within 2 business days. 

• International Shipping: We currently do not offer international shipping.

3. Shipping Costs

• Standard Shipping: Calculated at checkout based on the weight of your order. 

• Expedited Shipping: Calculated at checkout based on the weight of your order. 

• Free Shipping: Free standard shipping is available on all domestic orders over $50. 

• Additional charges: Any customs, duties, or import taxes imposed during or after shipping are the responsibility of the customer. 

4. Tracking Your Order 

• You will receive a Shipment Confirmation email with a tracking number once your order has shipped. The tracking number will be active within 24 hours of receipt.

5. Returns and Cancellations 

• For information on returns, exchanges, or order cancellations, please refer to our full Refund/Return Policy page.